FAQ & Policies

Appointment Cancellation Policy
You must cancel your appointment 24 hours prior to appointment. A no-show or late cancellation will result in 50% of your service charge as a penalty fee.
Phone Number
(240) 491-1800
Dermaplaning FAQ
- What is dermaplaning? Dermaplaning is an effective physical exfoliation method, which uses a surgical scalpel to remove vellus hair or "peach fuzz" and dead skin cells. This method of exfoliation leaves your skin feeling rejuvenated and smooth.
- Is the treatment safe? This treatment is safe when performed by a trained skincare professional. There are risks of cuts on the skin, however, they are small as the pressure used for dermaplaning cannot cause a deep cut. If a nick or scrape occurs it will heal within 24-48 hours.
- Will my hair grow back thicker and darker? No. There are different types of hair that grow on the body; vellus and terminal hair. Vellus hair is found on most areas of the body except palms, soles, lips, and genital areas. Terminal hairs are found on the scalp, underarms, and pubic regions. The soft and fine vellus hair grows back at the same rate and texture.
Dermaplaning Aftercare
For the first 24 hours after a dermaplaning service, avoid the following to prevent skin irritation:
- Touching or scratching the treated area
- Hot baths or showers (cool or lukewarm water only)
- Saunas, hot tubs, pools, or steam rooms
- Massage or friction in treated area
- Tanning (sunbathing, sunbeds, or fake tans)
- Exfoliating the treated area
- Exercise or other activities which cause you to sweat
- Apply products to the treated area (makeup, powders, perfumes, harsh cleaning products, and self-tanning products)
For the first week after a dermaplaning service avoid the following to prevent skin irritation:
- Booking any other facial treatment
- Direct sun exposure
- Complicated skincare routines (use gentle cleansers and no exfoliating products)
It is important to moisturize your freshly exfoliated skin the regularly rehydrate it. Use SPF 30+ to protect the skin.
Chemical Peel Pre-Care Instructions
- Avoid clay mask, scrubs, physical and chemical exfoliators such as AHA's and BHA's for at least 48 hours before treatment.
- Do not use any Retin-A, or any other Vitamin A products for at least 48 hours.
- Do not use self-tanning agents for at least 48 hours prior to each treatment.
- Peels cannot be performed on sunburned skin .
- Do not have facial hair wax/lasered 48 hours prior to treatment. Avoid shaving 24 hours before service.
Chemical Peel Post-Care Instructions
- Avoid the use of makeup for 24 hours post peel.
- Avoid exercise (sweating) for 24 hours post treatment.
- Avoid direct sun exposure; wear protective clothing and use sunscreen of spf 30+
- Do no use any retinoids or vitamin A products for 5 days post peel.
- Do not use other exfoliating ingredients such as AHA's and BHA's
- Facial hair should not be waxed for 48 hours after treatment.
- Avoid the use of heat sources such as steam, saunas, professional, or home hairdryers for 8 hours following treatment.
Microneedling Pre-Care Instructions
- Avoid sun exposure/tanning for two weeks before treatment
- Discontinue prescription topical products such as retinoids and exfoliants at least 48 hours before treatment
- If you have an active skin condition such as eczema, active acne, cold sores, etc, postpone microneedling treatment until resolved
- Plan for downtime. Microneedling may result in redness and sensitivity for about 72 hours post treatment
Microneedling Post-Care Instructions
- Avoid sun exposure/tanning for two weeks after treatment
- Use an SPF of 30+ and reapply every two hours
- Avoid any skincare and/or makeup for 24 hours post treatment
- Keep skin hydrated by applying SkinPen's Lift Gel as needed
- Avoid exfoliating skincare products such as retinoids, AHA's, BHA's, and enzymes until skin has gone back to normal
- After 24 hours, use a gentle cleanser to wash skin
- Avoid touching, scratching, or picking treated areas as it can cause sensitivity and spread bacteria
- Avoid physical activity that could result in sweating for at least 48 hours before treatment